Ashview Consultants Privacy and Cookie Policy

1.1          Privacy Policy

This statement was last updated on 19th November 2024.

1.2          Who we are

Ashview Consultants owns and runs the www.ashviewconsultants.com website. Ashview Consultants needs to collect and use certain information about users when you use our online services. Ashview Consultants is committed to protecting user privacy and takes the security of user information very seriously.

Ashview Consultants aims to be clear and transparent about all the information we collect from users and how we will use that information.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you choose to provide to us in connection with the ashviewconsultants.com website (this “Website”) will be processed.

1.3          The Data Controller

Ashview Consultants are the Data Controller for all personal data which is collected and used by the

www.ashviewconsultants.com. A Data Controller is the legal entity which determines how and why personal data is collected and used.

1.4          Cookies

We collect information on how you use the site, through cookies. A cookie banner or mechanism will be available when you first access Ashview Consultants webpage to gain consent to using cookies whilst, ensuring users can opt in or out of non-essential cookies.

1.4.1           What are cookies?

“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognise your device and remember if you have been to the website before. Cookies are widely used in order to make websites work more efficiently, as well as providing information to the owners of websites on site usage and performance. Ashview Consultants also uses tracking software in conjunction with the use of cookies to help monitor users traffic patterns and site usage to help us develop the design and layout of our websites.

1.4.2           Types of cookies

There are different types of cookies.

  • Necessary cookies enable a site’s core functionality – a website cannot function properly without these cookies. You can disable necessary cookies by changing your browser preferences.
  • Analytical cookies measure the pages a customer visits on a website – website owners collect this information to make site improvements and report on site usage.
  • Third-party cookies can be used for advertising

The Information Commissioner’s Office provide guidance on how to manage and delete cookies.

The tracking software may collect the following technical information about your use of this website: Functional cookies:

  • IP address
  • The type of device used by you to connect to the website | Example: desktop, mobile,
  • The operating system of the device used by you to connect to the website | Example: Windows, Android, iOS.
  • Your preferred language used to display the webpage
  • The data and time when you accessed the website

 

  • The pages you visited on the website
  • The total time you spent on the website
  • Geographic location (country only) of the computer device used by you to connect to the

 

Advertising:

  • Collect information about your visit to our website as per above functional list
  • Content you viewed
  • The links you followed on the site
  • Browser, device, and your IP address – as per functional list
  • We sometimes share some limited aspects of this data with third parties for advertising purposes. Example: Google AdWords. We may also share online data collected through cookies with our advertising This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

1.5          What information do we collect?

This Website may collect and process data that you provide to us about you, for example through filling out forms, and other information that we automatically collect from you. It provides us with data about how you use ashviewconsultants.com and engage with us. We use this information to improve our services and make them more useful to you. The information we collect includes some or all of the following:

1.5.1           Personal Data we collect

Personal data means any information relating to users which allows Ashview Consultants to identify a user (you), such as username & address, contact phone numbers and email address.

Most areas of the www.ashviewconsultants.com can be accessed by you without the need for you to provide any of your personal data.

Ashview Consultants may collect and use the following personal data about users:

  • User IP address
  • Information about users use of this website

ñ      The pages you visited, when (date and time) you visited them and how long you visited them for

ñ      The website address from which you accessed this site

ñ      The website address from which you exited this site

ñ      Queries via the site’s search engine

ñ      Internet browser and devices used

ñ      We collect information on how you use the site, through cookies.

 

1.5.2           Contact form

We collect questions, queries or feedback you leave, including your name, email address, telephone and postcode, if you use our online form to contact ashviewconsultants.com. We use these details to respond to the feedback/query you send us. In some instances, this information is passed to the authorised person in Ashview Consultants that we believe can best respond or assist you.

1.5.3           Sign-up to receive our newsletter

We collect your email address when you sign-up to receive our emailed newsletter. In addition to our monthly newsletter, we may periodically send additional emails, which we think you may find useful (e.g. changes to our service, success stories etc.). If you’ve signed up for email alerts, you can unsubscribe at any time by selecting the ‘unsubscribe’ link that appears in every email we send. We will never share your information other than for the purpose for which it was provided to us.

 

1.5.4           Calling our telephone helpline number

When you call the Ashview Consultants business as per contact details displayed on our website, you will speak to a member of Ashview Consultants team. If you have an enquiry, you may provide your name, contact details and postcode, so that they can assist with your query. An Ashview Consultant team member may make a file note of your query and communicate the to the most appropriate Ashview Consultant team member to deal with your query.

1.5.5           Linking to other websites

Ashview Consultants Website may contain links to government and non-government websites. This Website does not endorse or favour any specific commercial product or business. All websites linked to from this website are present only because they may be useful additions to the information we provide.

A link to a third-party website does not imply endorsement – you must use your own judgement to decide whether the information or service on that website is suitable for your needs.

We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.

Websites that we link to may have ‘Terms and conditions’ that are different from ours. Do not assume that our ‘Terms and conditions’ apply to other websites.

1.5.6           Other third-party content

We may embed external content from third-party websites such as YouTube. This content is not published on www.ashviewconsultants.com. It is delivered using devices and services provided by such third-party sites that can be inserted into our site. We are not responsible for this content.

1.6           What we do with the information we collect

We use the information that we collect to understand your needs and provide you with a better service, including the following:

  • Respond to any request/feedback you send us if you’ve asked us to
  • Provide you with information about our services, if you want it

Ashview Consultants will not use the data we collect about users on the www.ashviewconsultants.com for any other purposes without first contacting a user and seeking their consent. Ashview Consultants may use anonymised data from this website for the purposes of analysing, planning and improving the service. This anonymised data will not include any of personal data.

1.7          How long will we hold onto your Personal Data

Ashview Consultants will not retain data longer than is necessary to fulfil the purposes for which it was

collected or as required by applicable laws or regulations. When Ashview Consultants no longer needs user personal data, they securely delete or destroy that user personal data.

All personal data collected by Ashview Consultants is retained in accordance with Ashview Consultants Data Retention Policy.

 

 

1.8          Who will have access to your personal data

Only Ashview Consultants, Support Office staff, agents and suppliers who are directly involved with the management of the www.ashviewconsultants.com shall have access to your users personal data which is collected by this website. All Ashview Consultants staff which may have access to users’ personal data shall be bound to Ashview Consultants via confidentiality agreements and are obliged to keep user personal data secure, and to use it only for the purposes specified by Ashview Consultants.

 

1.9          Where is your data stored?

We store your data on secure servers in the European Economic Area (EEA).

Ashview Consultants does not transfer any other user or personal data about you outside the EEA. If Ashview Consultants decides to transfer your personal data outside the EEA they shall ensure the provisions of Chapter V of the General Data Protection Regulation (GDPR) are complied with.

Ashview Consultants may use Google Analytics and Google Search Console to collect information about user data on this website and part of this information includes user IP address which is considered personal data.

1.10      Security and virus protection

No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.

We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.

We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.

1.11        Data Breaches

  • Ashview Consultant will endeavour to report certain personal data breaches to the relevant supervisory We aim to do this within 72 hours of becoming aware of the breach, where feasible.
  • If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, we will inform those individuals without undue delay, as reasonably possible.
  • Ashview Consultants will aim to record all personal data breaches that come to our attention, regardless of whether we are required to notify.

1.12      Your rights

As an individual whose personal data is processed by Ashview Consultants, you have:

  • Right to be informed – You have the right to be informed about the collection and use of your

personal data. This privacy notice is designed to provide you with the information needed to allow you to see how and why your personal data is used when visiting this website.

  • Right of access – you have the right to request a copy of the information that we hold about
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or
  • Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
  • Right to the restriction of processing – where certain conditions apply to have a right to restrict the
  • Right of portability – where certain conditions apply, you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

 

  • Right to review – in the event that Ashview Consultants refuses your request under rights of access, we will provide you with a reason as to why.
  • Withdraw your consent – where you have consented to receive emails or newsletters you may withdraw your consent at any time.

If you need to escalate unresolved complaints that Ashview Consultants have not addressed effectively then this can be communicated to the Information Commissioner’s Office is the data protection regulator in the UK.

Information Commissioner’s Office Wycliffe House

Water Lane

Wilmslow Cheshire SK9 5AF

 

Tel: 0303 123 1113

Email: casework@ico.org.uk

 

Alternatively for user in Ireland, the following contact details apply: Data Protection Commission (DPC) (Ireland)

21 Fitzwilliam Square South Dublin 2

D02 RD28

Ireland

 

Tel: (01) 765 01 00

Webforms: www.dataprivacy.ie

 

1.13      Contacting us

If you have any questions about Ashview Consultancy’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

When submitting a request, Ashview Consultants may need information from you to confirm your identity.

Once your identity has been confirmed, Ashview Consultants will supply you with your information free of charge, however, we may charge a reasonable fee if believe your request is clearly unfounded, excessive or repetitive.

 

Contact Ashview Consultants

Contact Numbers:

Dublin: +353 (1) 5314448

Newry: +44 (0) 28 30898126

London: +44 (0) 360 319033

Email Address: office@ashviewconsultants.com

 

 

1.14      Changes to this privacy policy

Future changes to this Website’s Privacy Policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this Privacy Policy.